7ea77 Privacy Policy
We take your privacy seriously. This policy explains what personal data 7ea77 collects, why we collect it, and how it is kept secure on our Bangladesh platform.
Our Privacy Commitments
Six core principles that guide how 7ea77 handles your personal information.
1. Introduction
7ea77 ("we", "us", "our") is committed to protecting the privacy and security of the personal information you share with us when you access or use the 7ea77 platform at 7ea77.org. This Privacy Policy explains what personal data we collect, the purposes for which we use it, how we store and protect it, and the rights you have in relation to your personal data. Please read this policy in full before creating an account or using the Platform.
By using the 7ea77 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, you must not use the Platform.
2. Information We Collect
7ea77 collects personal data in two main ways: information you provide directly to us, and information we collect automatically when you use the Platform.
Information You Provide Directly
The following categories of personal data are collected directly from you at the time of account registration, identity verification, or through your ongoing use of the Platform:
| Data Category | Purpose |
|---|---|
| Name and date of birth | Account creation and age verification (21+ requirement) |
| Mobile number and email address | Account authentication, transaction notifications, and support communications |
| Payment method details (bKash/Nagad/Rocket wallet number, card details) | Processing deposits and withdrawals in BDT and complying with AML obligations |
| Government-issued ID document (National ID, passport) | KYC identity verification as required by our anti-money laundering procedures |
Information Collected Automatically
When you access the 7ea77 platform, our systems automatically collect the following technical data:
- IP address, device type, operating system version, and browser type. This data is used to detect fraud, ensure platform security, and optimise the site's performance on the device types most commonly used by Bangladesh players.
- Session activity data, including pages visited, games played, bet amounts placed, and session duration. This data supports responsible gaming monitoring, platform improvement, and personalised promotional offers.
- Geolocation data (country and region level only, not precise GPS coordinates) derived from your IP address. This is used to comply with jurisdiction-based access rules and to provide regionally relevant content.
3. How We Use Your Information
7ea77 uses the personal data we collect for the following purposes:
- To create and manage your account: including verifying your identity, processing your registration, and maintaining your account in good standing.
- To process financial transactions: including deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfers, and to process BDT withdrawal requests to your nominated payment method.
- To comply with legal obligations: including anti-money laundering (AML) requirements, Know Your Customer (KYC) verification procedures, and any other legal or regulatory obligation applicable to the operation of an online gambling platform.
- To provide customer support: including responding to account queries, resolving disputes, handling complaints, and providing assistance via our support email on Bangladesh Standard Time.
- To support responsible gaming: monitoring your gaming activity to identify patterns that may indicate problem gambling behaviour, and making responsible gaming tools available to you where appropriate.
- To send service and promotional communications: including transaction confirmations, security alerts, and — where you have opted in — promotional emails about bonuses, new games, and cricket season promotions relevant to Bangladesh players.
7ea77 does not use your personal data for automated profiling or decision-making in a way that produces significant legal effects for you without human review. Any account suspension or closure decision that materially affects a player is reviewed by a member of the 7ea77 team.
4. Legal Basis for Processing
7ea77 processes your personal data on the following legal grounds:
- Contract performance: processing your registration data, managing your account, and handling deposits and withdrawals are necessary for the performance of the contract between you and 7ea77.
- Legal obligation: processing identity verification documents, AML transaction monitoring data, and retaining records for the legally required retention period are required by applicable law.
- Legitimate interests: collecting session activity data for fraud prevention, platform security, and responsible gaming monitoring represents a legitimate interest of 7ea77 that does not override your fundamental privacy rights.
- Consent: where we send promotional communications by email or push notification, we rely on your freely given, specific, and revocable consent. You may withdraw consent for marketing communications at any time by contacting support.
5. Sharing Your Information
7ea77 does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below.
Service Providers
7ea77 engages trusted third-party service providers to perform specific functions on our behalf, including payment processing (bKash, Nagad, Rocket, Visa, Mastercard gateway operators), identity verification services, fraud detection platforms, and IT infrastructure providers. These service providers are granted access to personal data only to the extent necessary to perform their contracted function and are contractually bound to handle that data in accordance with this Privacy Policy.
Game Content Providers
Certain game studios — such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — may process anonymised or pseudonymised session data as part of delivering their game content to you. These studios do not receive your full registration details; they receive only the technical data necessary to authenticate your session and return game results.
Legal and Regulatory Disclosure
7ea77 may be required to disclose personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts of competent jurisdiction where required by applicable law or valid legal process. We will notify you of any such request to the extent legally permissible.
6. Payment Data and Financial Information
Financial transaction data — including bKash wallet numbers, Nagad numbers, Rocket numbers, Upay numbers, and card details — is treated with the highest level of security at 7ea77. Payment credentials are never stored in plain text. Where card details are handled, they are processed via PCI-DSS compliant payment gateways that do not pass full card numbers to 7ea77's own servers. Mobile wallet numbers are stored in encrypted form and are used only for the purposes of processing deposits and withdrawals for the specific account to which they are linked.
All transaction records are retained for a minimum of five years from the date of the transaction to comply with anti-money laundering record-keeping requirements. After the mandatory retention period expires, financial records are securely destroyed unless there is an ongoing regulatory or legal reason to retain them further.
7. Cookies and Tracking Technologies
7ea77 uses cookies and similar tracking technologies to operate the Platform, maintain your session, and improve your experience. Cookies are small text files stored on your device by your browser. The following categories of cookies are used on 7ea77.org:
- Strictly necessary cookies: these are required for the Platform to function. They include session authentication tokens that keep you logged into your account during a browsing session and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
- Functional cookies: these remember your preferences such as language settings and remember whether you have acknowledged certain notices. They improve the usability of the Platform but are not strictly required for it to operate.
- Analytics cookies: these collect anonymised data about how users navigate the Platform — pages visited, time on page, and interaction events — to help us improve the Platform's design and content. Analytics data is aggregated and does not identify individual users.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Platform. 7ea77 does not use advertising or retargeting cookies that track your activity across third-party websites.
8. Data Retention
7ea77 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any mandatory minimum retention periods required by applicable law. The following indicative retention periods apply:
Account data is retained for the duration of your account's active life and for a minimum of five years following account closure, to satisfy AML record-keeping obligations. Identity verification documents are retained for five years from the date of verification. Session and analytics data is retained in anonymised form for up to two years. Marketing preference data is deleted within 30 days of you withdrawing consent for marketing communications.
9. Your Rights
As a user of the 7ea77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request" and your registered mobile number or email address for identification purposes.
- Right of access: you may request a copy of the personal data that 7ea77 holds about you. We will provide this within 30 days of a verified request.
- Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligation to retain it. We cannot delete data subject to an active AML or KYC retention obligation.
- Right to restrict processing: in certain circumstances you may request that we restrict the processing of your personal data — for example, while the accuracy of data you have contested is being verified.
- Right to withdraw consent: where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
7ea77 will respond to all verified privacy rights requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.
10. Data Security
7ea77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive personal data at rest, role-based access controls ensuring that only authorised personnel can access personal data, regular security assessments of our platform and third-party integrations, and monitoring systems designed to detect and respond to potential data security incidents in real time.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7ea77 will notify affected users without undue delay and take immediate remedial action. No security system is impenetrable, and 7ea77 cannot guarantee the absolute security of your data; however, we commit to maintaining industry-standard protections and to responding promptly and transparently to any incident.
11. Children's Privacy
The 7ea77 platform is strictly for adults aged 21 and above. 7ea77 does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe that a minor has registered on 7ea77, please contact us at [email protected] immediately so we can investigate and take appropriate action.
12. Changes to This Privacy Policy
7ea77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes that affect your rights, we will endeavour to provide advance notice by email or through an in-platform notification.
Your continued use of the 7ea77 platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised policy, you must stop using the Platform and may request account closure by contacting our support team.
13. Contact and Privacy Queries
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7ea77 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 48 hours during normal business hours (Bangladesh Standard Time, UTC+6).
Support email: [email protected]
Play Safely with 7ea77
Your data is protected. Explore our casino games and sports betting knowing that 7ea77 keeps your personal information secure at all times.